Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Orders shipping within the Canada: Shipping Free 10-20-day Standard (7-10 Business Days) UPS Ground (4-7 Business Days) UPS Air (3-5 Business Days) Orders shipping internationally from the US: International (7-14 Business Days) International Plus (7-14 Business Days)* Orders shipping within the EU: Local Postal Service (No Tracking) (The exact method name and duration will vary by country) DPD Courier Express (Full Tracking)* (The exact duration will vary by country) All shipping estimates include three business days for printing and processing time. *May not be available for all countries

Do You Ship Internationally?

International shipping timeframes can be harder to estimate accurately (compared to domestic shipping), because of the many factors involved. Generally, USPS First Class Mail International can take anywhere from ten days to three weeks to arrive at the destination country, and customs can take 3-10 days after that. All in all, it's usually best to place an international order as early in advance of the time you need it!

How Long Will It Take To Get My Package?

You can receive your package by delivery method that you have choice: Shipping Free (10-26-day ) Standard Shipping (7-10 Day) Standard Express (4-7 Business Days) Although we make every effort to meet these high standards, they are not guaranteed.

PAYMENT

What Payment Methods Are Accepted?

Any type of payment credit/debit cards to your account: Paypal, MasterCard, Visa, Visa Electron, with Bank transfers.

Is Buying On-Line Safe?

Safe online shopping anytime, anywhere There are some very simple steps you can take to make sure you enjoy a safe online shopping experience:

Order & Retunrs

How do I place an Order?

Check your shopping cart. Check over the items listed in your shopping cart. ... Visit Ship, Bill and Pay screen. Make sure you're logged in to your account. ... Review your order. You will now see a display of your order information and your complete cost, including shipping.

How Can I Cancel Or Change My Order?

Click Cancel Items. If you plan to cancel multiple items, select the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, select all of the items.

Do I need an account to place an order?

Nope, you don't need to have an account to place an order with Yeaad. You can simply shop, add items to the cart, and check out. When you place your order, you can provide an email address for order confirmations so you can track your order. Doing so won't create an account and it won't result in a subscription to e-mail newsletters unless you choose to subscribe.

How Do I Track My Order?

You can do this through the Store or using a tracking number. View & track your orders Open your order history. Find the order you want to track.

How Can I Return a Product?

Go to your My Orders page > find the item you want to return, and click on the seller’s name (on the top right) to go to their store > click on Seller Info (on the top left) to find their return policy > you’ll find detailed instructions that you can follow to complete your return.
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