Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Orders shipping within the Canada: Shipping Free 10-20-day Standard (7-10 Business Days) UPS Ground (4-7 Business Days) UPS Air (3-5 Business Days) Orders shipping internationally from the US: International (7-14 Business Days) International Plus (7-14 Business Days)* Orders shipping within the EU: Local Postal Service (No Tracking) (The exact method name and duration will vary by country) DPD Courier Express (Full Tracking)* (The exact duration will vary by country) All shipping estimates include three business days for printing and processing time. *May not be available for all countries

Do You Ship Internationally?

International shipping timeframes can be harder to estimate accurately (compared to domestic shipping), because of the many factors involved. Generally, USPS First Class Mail International can take anywhere from ten days to three weeks to arrive at the destination country, and customs can take 3-10 days after that. All in all, it's usually best to place an international order as early in advance of the time you need it!

How Long Will It Take To Get My Package?

You can receive your package by delivery method that you have choice: Shipping Free (10-26-day ) Standard Shipping (7-10 Day) Standard Express (4-7 Business Days) Although we make every effort to meet these high standards, they are not guaranteed.

PAYMENT

What Payment Methods Are Accepted?

Any type of payment credit/debit cards to your account: Paypal, MasterCard, Visa, Visa Electron, with Bank transfers.

Is Buying On-Line Safe?

Safe online shopping anytime, anywhere There are some very simple steps you can take to make sure you enjoy a safe online shopping experience:

Order & Retunrs

How do I place an Order?

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How Can I Cancel Or Change My Order?

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Do I need an account to place an order?

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How Do I Track My Order?

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How Can I Return a Product?

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